About the vacancy
Salary
2500-4500$
Location
Any
VIP Account Manager
iGaming
Published at 8 July 2026
About the company:
A startup targeting the LatAm market.
Requirements:
- Experience: Proven experience in a VIP role within the iGaming industry (casino/sportsbook);
- Communication: Spanish and Russian knowledge – from B2;
- Analytical Skills: Ability to analyze player data and create tailored strategies;
- Flexibility: Availability for weekend or shift work, as VIP players are active outside regular business hours;
Responsibilities:
- Proactively engage high-value clients via phone, email, and chat to build long-term relationships;
- Retention & Growth: Identify, retain, and reactivate dormant VIP players to minimize churn and maximize lifetime value;
- Tailored Promotions: Create, launch, and manage personalized bonuses, gifts, and exclusive offers;
- Data Analysis: Use CRM tools to monitor player activity, identifying trends and risks;
- Cross-functional Collaboration: Partner with CRM, payments, marketing, and risk teams to ensure a seamless experience.